Business Analyst/ Systems Manager

Leading Digital Communications Agency

London

Permanent

Salary: £45,000

A great opportunity to join a leading and growing global Digital Communications Agency who work across a high profile set of clients delivering a wide range of Digital Services.

This role will report into the CTO and you will be responsible for defining the strategy, adoption and on-going management of two of their key global business systems – CRM and Business Intelligence.

The systems currently used are MS Dynamics for CRM and Qlik for Business Intelligence

This would be a great role for a Business Analyst or CRM manager who’s looking to broaden their experience and work in more of a strategic and delivery capacity.

Role

• Working with Global Stakeholders to define business requirements, agree value and prioritisation and manage changes and integration of systems and process.
• Responsible for ensuring the smooth running and development of the systems and ensuring that changes & requests are managed through with changes and integration of systems and processes.
• Prioritisation, Planning & Delivery of functional changes within the business systems
• Ensure ongoing running of the system to meet business needs, working with stakeholders across the business to identify areas for improvement.
• Integration of other systems, as the business acquires other organisations.