Creation Recruitment

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and Mobile people.

0333 050 7880

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Director - Digital PM & Senior
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Head of Client Services

  • £85,000-£90,000 plus bonus
  • Permanent
  • London

Head of Client Services

Leading Med Comms Agency



Salary £85k-£90K plus bonus

An excellent opportunity for an experienced Head of Client Service to join a global digital agency that specialises in Healthcare and Scientific Communications.

As Head of Client Services you will be expected to lead the growth of new and existing business and be responsible for creating and delivering against robust account development plans.

Central elements of the role include effective strategic leadership for all aspects of the account and key initiatives, alongside team mentorship and development. You will be required to pursue, win and manage client digital business and relationships, and maintain close relationships with internal digital stakeholders and the digital and creative teams, ensuring a high level of communication and collaboration.


  • Strategic client engagement across new and existing Pharma Clients
  • Play a major part in the development of year on year new business opportunities
  • Being an ambassador for the agency at networking events, client meetings etc
  • Creation and delivery of strategic account development plans
  • Leading pitches, presentations and proposals
  • Working across complex integrated Digital Services and ensuring smooth delivery of projects
  • Leading and mentoring internal teams


  • A deep understanding of the Digital Pharma Industry
  • Agency-side experience is a must.
  • Proven track record of managing and growing digital and creative accounts
  • Successful history of winning new business
  • Ability to lead, manage and develop internal client teams
  • Strong experience of delivering complex Digital Services ranging from Web builds, mobile apps, training applications, social media, branding etc
  • In depth understanding of project management processes
  • Happy to travel.

Hire people

Call to discuss your vacancies on 0117 929 8243, email or upload details and we’ll be in touch.

Recruitment areas

Digital, Mobile and Information Technology

Board Level, Strategy, Planning, Operations, Programme and Project Management, Architecture, Development, UX and UI, Testing, Delivery, Analytics

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Recruitment areas

Digital, Mobile and IT

Board Level | Strategy | Planning | Operations | Programme and Project Management | Architecture | Development | UX and UI | Testing | Delivery | Analytics

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11 Backfields Lane, Bristol, BS2 8QW

T: 0333 050 7880